Frequently Asked Questions
Everything you need to know about Sterling Home Concierge.
We cover Brighton, Hove and the surrounding Sussex and West Sussex area, including Worthing, Chichester, Horsham, Haywards Heath, Lewes and everywhere in between — see our full areas page for the complete list.
Keyholding means we securely hold a set of keys to your property and can attend when needed — for deliveries, contractor access, emergencies, or regular checks. It suits owners who travel, have a second home, or simply want a trusted local contact for their property.
Both. Deep cleans, end of tenancy cleans and post-renovation cleans are all available as one-off bookings, alongside regular weekly, fortnightly or monthly housekeeping.
Yes, we are fully insured.
Yes, we offer dedicated turnover cleaning coordinated around your guest booking calendar for holiday homes and short-term rentals.
Yes, many clients combine regular housekeeping with keyholding and vacant property checks for full peace of mind on a single property.
Get in touch via the contact form or by phone with a few details about your property and what you need, and we'll come back to you.
Yes, everything needed is brought to every visit. If you have specific products you'd like used in your home, just let us know.
Still Have Questions?
Call us on 01273 011024 or send us a message.
